PRIVACY POLICY

Privacy Policy

Effective date: 2024-05-16 Updated on: 2024-05-16

This Privacy Policy explains the policies of Lionel Smit on the collection and use of the information we collect when you access the Lionel Smit Website (the "Service"). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

Lionel Smit is authorized to modify this Privacy Policy at any time. This may occur without prior notice. Lionel Smit will post the revised Privacy Policy on the Lionel Smit Website.

Collection and Use of Your Personal Information Information

We Collect When using our Service, you will be prompted to provide us with personal information used to contact or identify you. The Lionel Smit Website collects the following information:

  • Usage Data

  • Name

  • Email

Usage Data includes the following:

  • Internet Protocol (IP) address of computers accessing the site

  • Web page requests

  • Referring web pages

  • Browser used to access site

  • Time and date of access

How We Collect Information

Lionel Smit collects and receives information from you in the following manner:

  • When you fill a registration form or otherwise submit your personal information.

  • When you interact with our Service.

Your information will be stored for up to 90 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record-keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

How We Use Your Information

Lionel Smit Website may use your information for the following purposes:

  • Providing and maintaining our Service, as well as monitoring the usage of our Service.

  • Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.

  • Marketing and promotional initiatives. Lionel Smit will use non-specific information gathered from you in order to improve our marketing efforts.

How We Share Your Information

Lionel Smit will share your information, when applicable, in the following situations:

  • With your consent. Lionel Smit will share your information for any purpose with your explicit consent.

Third-party Sharing

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:

  • Analytics information. Your information might be shared with online analytics tools in order to track and analyze website traffic.

  • Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more.

  • Improving targeted advertising campaigns. Lionel Smit partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving Lionel Smit permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

  • Complying with applicable laws, regulations, or court orders.

  • Responding to claims that your use of our Service violates third-party rights.

  • Enforcing agreements you make with us, including this Privacy Policy.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.

Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.

Security


Your information's security is important to us. Lionel Smit Website utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Lionel Smit is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

What is the POPI Act?

We respect your right to privacy and therefore aim to ensure that we comply with the legal requirement of the POPI Act which regulates the manner in which we collect, process, store, share and destroy any personal information which you have provided to us.

What information will we collect

  1. Name, email address, delivery address, contact number (in the case of an art purchase)

  2. When buying from our online shop, a payment platform is used to pay with credit card.

Why do we collect Personal Information We collect personal information in order to liaise with you telephonically, via our website or email so that we may:

  1. Respond to any query or comment received from you;

  2. Inform you of new services or goods;

  3. Enable us to process, validate and verify information and requests for the supply of services;

  4. For the purposes for which you specifically provided the information; and

  5. Generally to improve your experience on our website.

Minors If you are under 18 years of age (minor), we will require the consent of your parent/guardian/competent person before we process such personal information.

Processing of Information

We will share your personal information:

  1. In order to comply with applicable law or with legal process served on our company;

  2. In order to protect and defend the rights or property of our company; and

  3. With employees and/or third parties who assist us in providing services to you and thus require your personal information in order to render a proper and efficient service. We will ensure that all such employees and third party service providers, having access to your personal information, are bound by confidentiality agreements.

Collection of Information by "Cookies"

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of "cookies." "Cookies" are small text files a website can use to recognise repeat users, facilitate the user's ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customised delivery of information) available on our Websites.

Security Measures

We will:

  1. Treat your personal information as strictly confidential;

  2. Take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;

  3. Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;

  4. Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and

  5. We will not retain your personal information longer than the period for which it was originally required, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

ALTHOUGH WE TAKE THE AFOREMENTIONED PRECAUTIONS IN PROTECTING YOUR PERSONAL INFORMATION, WE SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION IF BEYOND OUR REASONABLE CONTROL.

Your rights You have the right at any time to:

  1. Rectify the Personal Information collected by us;

  2. Object to the processing of Personal Information (subject to legislation);

  3. Request the return or destruction of Personal Information (subject to legislation);

  4. Lodge a complaint with the company.

Personal Information processed by us will not be routed/transferred to a third country or International organization without your consent, or unless required for the service to be delivered (such as the delivery of purchased goods).

All enquiries must be addressed to the information officer, Monique Bredell, who can be contacted via email at monique@lionelsmit.co.za or via telephone on (021) 205 6867.

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